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Websites for care homes

A website worthy of the care you give.

Your website is the first visit a family ever makes, long before they walk through the door. We build beautiful, mobile-friendly sites made only for care homes, so that first impression carries the real warmth of your home, instead of a dated page that never shows how good you truly are.

A Heritage-built care home group website shown on laptop and phone, with a warm carousel of homes for families to choose from.

The problem

Lovely care, let down by a dated website.

So many wonderful homes are still represented online by a website that looks years out of date, will not sit right on a phone, and reads like a list of facilities rather than showing the warmth inside. Families form their impression in seconds, and that impression is quietly working against you.

Quietly, it turns away the families who would have chosen you, the ones who clicked away before they ever felt what life with you is really like.

The first impression your care deserves

A Heritage-built care home website on laptop and phone, opening with a cinematic film of life inside the home.

A family should feel the warmth of your home long before they call.

Live now

Built for homes like yours.

Each of these was built by the same hands, and no two look alike. The brand, the photos and the home's own story make every site its own.

Three builds

Three ways to a website that finally does your home justice.

One using the photos and video you already have, one designed from a blank page around your home, and one where we come and capture your home at its very best. All built by hand, and all yours to keep.

The Refresh

Your home, beautifully rebuilt.

£750 one-off

A clean, modern site using your own photos and video. The quickest way from a dated page to one you are proud of.

  • Our proven five-page structure, personalised to your home
  • Designed around one thing: the enquiry
  • Fast and flawless on every phone
  • Your own photos and words, made to shine
  • Two rounds of revisions
  • Live within a week, and yours to keep
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The Showcase

Your home, captured at its best.

£4,997 one-off

Everything in the Bespoke build, plus a day with us capturing your home properly, so every image and every frame is truly yours.

  • Everything in the Bespoke build
  • A dedicated day at your home, filming and photographing throughout
  • A cinematic walkthrough that captures the warmth of your home
  • A film of a real family, telling other families what your home gave back to someone they love See a family's story
  • A full gallery of professional photographs, yours to keep forever
  • Warm portraits of your team and the people who make your home what it is
  • The site every other home gets compared against
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All three are a one-off, paid upfront, with no retainers and nothing to sign up to. You own the finished site outright and can host it wherever you like, or let us look after it for you at £50 a month.

The Showcase, on film

Three films that show what a photograph cannot.

The Showcase includes a filming day at your home. Each film answers one question every family is quietly asking, and all three live on your new site from the day it launches.

The Heritage film crew at work during a filming day inside a care home.

Why films are worth having

Your home, speaking for itself when you are not in the room.

  • Families do their looking late at night, on a phone. A film answers for you when nobody is there to pick up.
  • A home cannot vouch for itself. A daughter who has already chosen you can, and other families listen.
  • Relatives who cannot visit in person still get a real feel for the place, so the whole family can decide together.
  • The films are yours outright, ready for your website, your Google profile and the follow-up you send every new enquiry.
Watch the films →

Why us

Not just a web designer. A team that only knows care.

We only do care

We build for care homes and nothing else, so we understand the families, the emotion and the trust this decision is built on.

Built to bring enquiries

Not a brochure that sits there quietly. Every page is shaped around the moment a worried family decides to reach out.

The same standard, every time

The sites above, and the one you are reading now, were built by the same hands that would build yours. Hand-built, and nothing less.

Built for the regulator too

Your CQC rating, your privacy notice and your site’s security are built in properly, not bolted on. A general designer rarely knows what a care home has to show, or why.

Rounds of revisions until it feels right
Yours to keep, with no lock-in
The Refresh build live within a week
One simple price, paid once

Built in

What every home gets, whichever build you choose.

These are the parts families and managers notice most, and the parts most care home websites get wrong. They come with every build, not as extras. Every example below is taken from a live site.

The CQC card on the Acorn House page: Safe, Effective, Caring, Responsive and Well-led each rated Good, an overall rating of Good, the date the rating was given, and a button to read the full report on cqc.org.uk.

Your CQC rating

Shown properly, and never spun.

Every home gets a proper certificate card: the overall rating, the five areas the Commission inspects, the date the rating was given and a link to the full report on cqc.org.uk. It is designed to belong to your site rather than sit on it like a sticker, and it meets the requirement to show your rating on your website.

If a rating is not yet where you want it, we show it plainly and link to the report. Families trust a home that is open about it.

The Acorn & Oak enquiry form: a family chooses which home they are asking about, a banner confirms the choice, then they say who the care is for, how to reach them and what they would like to happen next.

The enquiry

An enquiry that tells you something.

Most contact forms hand a manager a name and a number. Ours asks which home the family means, who the care is for, what they would like to happen next and how they would rather be reached, in three gentle steps.

What lands in your inbox is an enquiry you can act on, with the family's details ready to reply to. The phone number sits right beside the form for anyone who would rather just call.

No photos yet? That is fine.

Plenty of homes come to us with a handful of phone pictures, or none at all. We hold a large library of warm, care-appropriate scene-setting imagery to fill the gaps on day one, so your site never launches bare. It is never used to stand in for your residents or your team, and when you are ready, a simple photo pass swaps it for the real thing.

Fees

Fees shown plainly, if you choose.

Families want a rough idea of cost before they call, and most homes make them ask. If you are happy to, we show your starting fees clearly, with a short note on what they depend on and where help with funding comes from. If you would rather not, we leave them out.

The fees section on the Acorn House page: starting weekly fees for residential and dementia care, permanent and respite, with notes on what the fee depends on, what it covers and help with funding.

Security

A worried family's details, kept safe.

When someone fills in a form about their mum, they are trusting you with something private. Small business websites are a favourite target for hackers and spam bots, so every site we build is made to keep them out from day one.

Straight to your home

Enquiries are emailed to the home the family chose and used to reply to them, nothing else. No mailing lists, and no marketing database to leak.

SSL encryption

Every site runs on HTTPS with an SSL certificate, so anything a family types is encrypted on its way to you. No “Not secure” warning in their browser, ever.

Nothing to hack into

Hand-coded, with no WordPress, no plugins and no admin login for anyone to guess. Most hacked small business sites are let down by an out-of-date plugin. Yours simply has none.

Spam and bots blocked

The enquiry form filters out bots and spam automatically, so your inbox only fills with real families, and nobody can flood it with junk.

Common questions

Care home websites, answered.

There are three builds, all a one-off with no retainer. The Refresh, using your own photos and video, is £750. The Bespoke, a fully custom site with copywriting, local search pages and a tour booking path, is £1,997. The Showcase adds a day of filming and photography and a cinematic walkthrough film, at £4,997. You own the finished site whichever you choose, and optional hosting and upkeep is £50 a month.

You own the finished site outright, with no lock-in and nothing to sign up to. Host it wherever you like, or let us look after it for you for a small monthly fee. The build is paid once, upfront.

The Refresh is usually live within a week, once we have your photos and words. The Bespoke takes a little longer, because we interview you and write every page around your home. The Showcase runs longest, as it includes a day at your home filming and photographing before the build, then rounds of revisions until it feels right.

Most homes come to us with a dated site, and any of the three builds replaces it. The Refresh rebuilds it cleanly around the enquiry using your existing photos, while the Bespoke and the Showcase start fresh, the Showcase with new photography and film. We keep whatever still works and improve the rest.

A general designer can build a lovely site. We build for care homes and nothing else, so we already understand the families, the emotion and the trust this decision is built on, and we shape every page around the moment a worried family decides to reach out.

They are emailed straight to your home over an encrypted SSL connection, with the family's details ready to reply to, and used for nothing else. The site has no database or admin login for anyone to break into, and the form blocks spam and bots automatically.

Not at all. Many homes start with a few phone pictures or none. We fill the gaps with warm, care-appropriate scene-setting imagery so the site never launches bare, never used to stand in for your residents or team, and swap in your own photos whenever you are ready. The Showcase includes a full day of photography, so that gap closes from day one.

When you're ready

Often, a website is just the beginning.

When your website is finally doing your home justice, showing your beds to the local families searching for care is the natural next step. There is never any pressure, just an open door for when the time feels right.

See how we fill private beds →
A manager sitting and chatting warmly with a resident at home.

See how everything we do fits together.

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Let's give your home the website it deserves.

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